We chat with your website visitors

Our virtual team of staff will provide real time customer support agents who engage with your website visitors. We can help increase sales & improve customer service with our prompt and professional answers to your website visitors. Turn more website visitors into leads / sales by using our live chat solution.

Get a 7 day free trial of our Live Chat service

How it works

Sign Up

Fill out our quick sign up form and one of our team will review it and provide you with the steps to get the service started


Install the chat onto your website, and we can match it to the style of your site. If you run into any difficulty we are on hand to help.


In order for us to answer customers enquiries as quickly as possible we ask that you complete some commonly asked questions so we can easily refer to this.

Go live

That’s it, our team are ready to answer chats with your website visitors to improve customer service and increase sales.


  • £99 Per Month

  • $030 Leads / Enquiries
    • Unlimited Chats
    • 1 Domain
    • Additional leads / enquiries £2.50

  • £199 Per Month

  • $075 Leads / Enquiries
    • Unlimited Chats
    • 1 Domain
    • Additional leads / enquiries £2.50

Best Value
  • £499 Per Month

  • $0200 Leads / Enquiries
    • Unlimited Chats
    • 2 Domains
    • Additional leads / enquiries £2.50

Frequently Asked Questions

What do you mean by live chat?

We offer fully managed, 3rd party, end to end live chat agent support to businesses on their websites so that they can focus on what they can do the best while we maintain the highest level of online chat support and help in generating more online leads.

Does the free trial of the live chat service have any limitations?

We offer you the full functionality during the free trial. The free trial will be ended after 7 days or after 200 successful enquiries / leads whatever comes first.

Can I get help adding the live chat to my website?

Adding the live chat to your website is easy to do; however, if you run into any problems, or are unsure how to complete this, then please get in touch and we will be happy to help.

Can I edit the look of the live chat on my website?

Yes. During the initial setup, our designers will modify the chat window to match with your website. If you are not satisfied with the design, you can always get in touch with us and we will change it according to your requirement.

How about if one of the live chat agents don’t know the answer?

We will get the customer’s details and send it over to you. You can then reply to the customer and also notify us on the correct answer and we will add it to our database. If the customer needs an answer urgently and it is deemed critical then our agents will try to contact you on the details provided.

What am I actually charged for?

We charge only for qualified leads / enquiries. We qualify each chat on whether they bring any value to your business; if they don’t, then you won’t be charged. We will never charge for incomplete chats where we didn’t obtain all the details such as contact method.

Where are you based and what times do you operate?

All the live chat agents are either based in USA, UAE or at our Head Office in the UK. Our live chat operators are available 24/7 with our Head Office open Monday to Friday 9am to 5pm GMT.

How long do I have to sign up for?

We don’t believe in longterm contracts, that’s why you can simply pay a month in advance and can cancel at any time.

Great reasons to outsource to Time Assistant

A small team of staff allocated to you

Quick set-up time with same-day activation

No set-up, interview or recruitment costs

UK, fully trained staff with a range of expertise

No long term contracts or hidden costs

One monthly invoice for only the time used

No need for HMRC or pension payments

No need to worry about holiday or sickness cover

Get a 7 day free trial of our Live Chat service