Our virtual team of staff will provide real time customer support agents who engage with your website visitors. We can help increase sales & improve customer service with our prompt and professional answers to your website visitors. Turn more website visitors into leads / sales by using our live chat solution.
Fill out our quick sign up form and one of our team will review it and provide you with the steps to get the service started
Install the chat onto your website, and we can match it to the style of your site. If you run into any difficulty we are on hand to help.
In order for us to answer customers enquiries as quickly as possible we ask that you complete some commonly asked questions so we can easily refer to this.
That’s it, our team are ready to answer chats with your website visitors to improve customer service and increase sales.
We offer fully managed, 3rd party, end to end live chat agent support to businesses on their websites so that they can focus on what they can do the best while we maintain the highest level of online chat support and help in generating more online leads.
We offer you the full functionality during the free trial. The free trial will be ended after 7 days or after 200 successful enquiries / leads whatever comes first.
Adding the live chat to your website is easy to do; however, if you run into any problems, or are unsure how to complete this, then please get in touch and we will be happy to help.
Yes. During the initial setup, our designers will modify the chat window to match with your website. If you are not satisfied with the design, you can always get in touch with us and we will change it according to your requirement.
We will get the customer’s details and send it over to you. You can then reply to the customer and also notify us on the correct answer and we will add it to our database. If the customer needs an answer urgently and it is deemed critical then our agents will try to contact you on the details provided.
We charge only for qualified leads / enquiries. We qualify each chat on whether they bring any value to your business; if they don’t, then you won’t be charged. We will never charge for incomplete chats where we didn’t obtain all the details such as contact method.
All the live chat agents are either based in USA, UAE or at our Head Office in the UK. Our live chat operators are available 24/7 with our Head Office open Monday to Friday 9am to 5pm GMT.
We don’t believe in longterm contracts, that’s why you can simply pay a month in advance and can cancel at any time.